Support Services

GRAPHIC DESIGN | MARKETING | NEWSLETTERS | WEBSITE UPDATES | SEO | ONLINE ADVERTISING | SOCIAL MEDIA

Our support services offer priority assistance with general ongoing tasks and marketing.  Our team can help with organisation and scheduling to assist with growth and keeping your business goals on track.  Support services are flexible to your specific requirements, from graphic design, newsletters, website updates and SEO to content preparation, social media and general consultancy, we can look after most general marketing and business needs. 

Support Time - Guideline Pricing

Design and Marketing Packages Support hours can be used for a variety of things such as website updates, training, system onboarding, photo editing and general business consultancy. 

PREPAY 1 x hour = £120.00 
PREPAY 2 x hours = £225.00 (£112.50 p/h)
PREPAY 3 x hours = £315.00 (£105.00 p/h)
PREPAY 5 x hours = £475.00 (£95.00 p/h)
PREPAY 10 x hours = £850.00 (£85.00 p/h)

MONTHLY 1 x hour = £95.00 
MONTHLY 2 x hours = £180.00 (£90.00 p/h)
MONTHLY 3 x hours = £255.00 (£85.00 p/h)
MONTHLY 5 x hours = £400.00 (£80.00 p/h)
MONTHLY 10 x hours = £750.00 (£75.00 p/h)

* Pricing is for email/telephone/skype support
* Monthly plans are charged by automated payment subscription and 1 month rollover is permitted 

Technical / Development Support - Guideline Pricing

Technical support hours can be purchased for any technical / web development / programming requirements you need help with. 

PREPAY 1 x hour = £135.00
PREPAY 2 x hours = £250.00 (£125.00 p/h)
PREPAY 3 x hours = £345.00 (£115.00 p/h)
PREPAY 5 x hours = £525.00 (£105.00 p/h)
PREPAY 10 x hours = £900.00 (£90.00 p/h)

MONTHLY 1 x hour = £125.00 
MONTHLY 2 x hours = £230.00 (£115.00 p/h)
MONTHLY 3 x hours = £315.00 (£105.00 p/h)
MONTHLY 5 x hours = £475.00 (£95.00 p/h)
MONTHLY 10 x hours = £850.00 (£85.00 p/h)

* Pricing is for email/telephone/skype support
* Monthly plans are charged by automated payment subscription and 1 month rollover is permitted


Design Credits - Guideline Pricing

Design and Marketing Packages We offer cost effective update services for adding website articles, items, galleries and products. Please see guideline prices below and contact us if you would like to setup or add these services to your current package. 

Add an article/Item/product (with up to 5 images/product options)
£10.00 per item
£8.00 per item on 5 x per month package (£40.00)
£6.00 per item on 10 x per month package (£60.00)
£5.00 per item on 20 x per month package (£100.00) 

Add an article/Item/product/gallery (with up to 1000 images and/or unlimited product options)
£15.00 per item
£12.00 per item on 5 x per month package (£60.00)
£9.00 per item on 10 x per month package (£90.00)
£7.50 per item on 20 x per month package (£150.00)

* The prices above include resizing but do not include other image editing or watermarking, however pricing including editing can be quoted for on request
* All information must be submitted on the website update forms we supply
* All package and plan service package fees are non-refundable, however we will at our discretion offer to apply any unused fees against other services


Training Lessons

We offer  training, onboarding, consultancy & support to help you maximise your businesses potential. We tailor programs & sessions to suit your specific requirements, so whether you are a small startup or a larger established company, we can help you get the most out of your website and online business. 

We can organise virtual one to one lessons as well as group Skype sessions. Our bespoke tailored website training covers everything from basic to advanced site administration and also general web marketing and SEO best practices. We ask questions to understand your business and objectives, then carry out research about your industry so we can tailor training sessions to your exact business needs. It is often useful to get the opinion and suggestions of a third party as impartial feedback can help you improve and refine your online presence and strategy. 


Training Information

  • Professional training from established website experts
  • Lessons fully customised to suit your individual business requirements and skill level
  • Help understanding the site admin section to ensure you are confident updating/adding content and maintaining the website
  • Basic HTML coding training to help you get content formatted exactly the way you want
  • Content & navigation structure management & feedback
  • Design essentials to maintain a high quality looking website
  • Image preparation and editing for tidy and consistent looking layouts
  • SEO basics, how it works and most common best practices
  • Social media integration and sharing
  • Plugin/widget setup, configuration and usage training
  • Essentials to email marketing and newsletter generation using third party email marketing system MailChimp to engage with customers and continuously drive traffic to the website
  • Course notes and instructions can be provided so you can remember all the new skills you learn and refer back for future reference
Get in touch to find out how we can help you >


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